TREX IPTV · FAQ

Questions from Viewers & Resellers

Everything about our home-viewing subscriptions and our reseller credit program — plans, credits, devices, payment and activation.

  • 55,000+Live Channels
  • 199,000+Movies
  • 46,000+Series
  • 99.9%Uptime

Subscriptions (for viewers)

What do I get with a TREX IPTV subscription?

Premium IPTV for home viewing — 55,000+ live channels, 199,000+ movies and 46,000+ series. It works on all your devices, with instant activation and no buffering.

How much does a subscription cost?
  • 1 Month — €15
  • 3 Months — €25
  • 6 Months — €35
  • 12 Months — €59 (Most Popular)
  • 24 Months — €99 (Best Value)

Every plan includes 1 connection and instant activation. See all plans on the packages page.

How many devices can I use at once?

Each subscription includes 1 connection, so you can watch on one device at a time. You can install the app on several devices and switch between them.

How do I order a subscription?

Message us on WhatsApp with the plan you want. Once payment is confirmed we send your login details straight away.

Reseller program

How do I become a TREX IPTV reseller?

Choose a credit package, message our team on WhatsApp or Telegram (or via the contact page) and complete payment. We then create your reseller account, load your credits and send your panel login. There's no application form or monthly fee.

What is the minimum purchase?

The minimum purchase is 60 credits. Bulk packages are available in 60, 120, 600 and 1200 credits, and you can ask for a custom amount for larger orders.

How much do reseller credits cost?

Credits are sold at wholesale prices — the more credits you buy, the lower the price per credit. Message us on WhatsApp for current pricing or a custom bulk quote.

Where do I log in to the reseller panel?

Your panel is at reselleriptv.co. Use the username and password we send you after your first order.

Do I need technical skills or my own servers?

No. We run all the infrastructure. You create client lines in the panel and send the login details to your customers.

Can I set my own prices for my clients?

Yes. You buy credits at wholesale and charge your clients whatever suits your market — your margin is yours to keep. Please keep your advertising in line with our Terms of Service.

How credits work

What is a credit?

1 credit = 1 month of subscription you create for a client. A 1-month line costs 1 credit, a 3-month line 3 credits, a 6-month line 6 credits and a 12-month line 12 credits. Credits are only deducted when you create or renew a line.

Do my credits expire?

No. Unused credits stay in your balance until you spend them.

What if I make a mistake when creating a line?

Contact support quickly with the line username. If the line hasn't been used yet, we can usually correct it or return the credits. Lines that have already been activated and used can't be refunded.

How do I top up when I run low?

Message us with the package you want. New credits are added to your existing balance on the same panel — you keep all your clients and history.

Can I see where every credit went?

Yes. The credit log in your panel lists every deduction and transfer with the date, the line involved and your remaining balance.

Devices & apps

Which devices are supported?

Smart TVs, Amazon Firestick, Android TV boxes, MAG boxes, Android phones and tablets, Windows PCs and Mac computers.

Where can I download the TREX apps?
I need help installing the app. Can you help?

Yes — message support on WhatsApp or Telegram with your device type and we'll guide you step by step.

Payments

Which payment methods do you accept?

Crypto, Western Union, MoneyGram, Ria and TapTap Send. Our team confirms the payment details when you place your order.

Are there any monthly or hidden fees?

No. Viewers pay once for the plan they choose; resellers pay once for their credits. There's no setup fee or panel rental.

What is your refund policy?

Subscriptions and credits are delivered digitally and usable immediately, so used services are non-refundable. If there's a problem before you start using them, talk to us. Full details are in our Terms of Service.

Activation

How fast is activation?

Activation is instant once your payment is confirmed — for both subscriptions and reseller accounts.

How quickly do my clients' lines start working?

Lines are active as soon as you create them in the panel. Send the login details to your client and they can start watching straight away.

Support

When is support available?

Every day, 24/7, on WhatsApp and Telegram, plus email at support@reselleriptv.com.

I forgot my panel password. What should I do?

Message support from the WhatsApp number or email linked to your account and we'll reset it after a quick identity check.

How is my data handled?

We only store what's needed to run your service. Read more in our Privacy Policy.

Payment

Payment Methods

Crypto

Fast, borderless payment in cryptocurrency.

Money transfer

Western Union MoneyGram Ria TapTap Send

Tell us your preferred method and we'll send the wallet address or receiver details.

Contact

Still have a question?

Our team is online 24/7 for viewers and resellers.